Supervisor Floor - Premium Resort in Bali

Private Advertiser · 📍 Kintamani, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 3500000 - 5000000
We are seeking a dynamic and experienced Supervisor Floor to join our team at our premium resort in Kintamani, Bali. This role is crucial in ensuring the smooth operation of the floor area and providing excellent service to our guests. The ideal candidate will have a passion for hospitality and a commitment to delivering exceptional guest experiences. Join us and be part of a team that values innovation, teamwork, and guest satisfaction.

📋 Tanggung Jawab Pekerjaan

Oversee the operation of the floor area, ensuring all activities run smoothly and efficiently.,Coordinate with housekeeping, maintenance, and other departments to ensure the cleanliness and functionality of guest rooms and public areas.,Monitor guest room inventory and ensure all items are in place and in good condition.,Provide excellent customer service to guests, addressing their needs and concerns promptly and professionally.,Train and mentor front desk and housekeeping staff to ensure high standards of service and cleanliness.,Maintain accurate records of guest room status and inventory, and report any issues to the appropriate departments.,Ensure compliance with resort policies, procedures, and safety regulations.

🎓 Kualifikasi & Syarat

Minimum 2 years of experience in a supervisory role in the hospitality industry.,Proven ability to lead and motivate a team to achieve high standards of service and cleanliness.,Strong communication and interpersonal skills, with the ability to work well under pressure.,Familiarity with hotel management systems and software.,Ability to multitask and prioritize tasks effectively.,Fluency in English and Bahasa Indonesia is a plus.

🛠️ Keahlian

Team leadershipCustomer serviceProblem-solvingTime managementInventory managementLanguage skills
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